Roshe Hosting Privacy Policy

Roshe Hosting is committed to protecting your privacy on our sites. Please review the following details of our privacy policy.

Effective as of May 25, 2018

This Privacy Policy ("Policy") discloses the privacy practices for Roshe Hosting. The Policy applies to all Roshe Hosting services and any associated services (referred to as 'Roshe Hosting Service'). The terms governing your use of Roshe Hosting Service are defined in our Terms of Service (the "Terms of Service").

The aim of this Policy is to inform you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in your information.

Information Collection

We collect your personal data in the following ways:

  • When you sign up for a Roshe Hosting Service – We collect certain personal data such as your name, email address, and phone number to establish your unique account so you can use the Roshe Hosting Service.
  • When you pay for a Roshe Hosting Service - We collect certain payment and billing information when you register for certain paid Services. You might also provide payment information, such as payment card details, which we collect via secure payment processing services.
  • When you use our support channels - The Roshe Hosting Services also include customer support, where you may choose to submit information regarding a problem you are experiencing with a Roshe Hosting Service. Whether you designate yourself as a technical contact, open a support ticket, speak to one of our representatives directly or otherwise engage with our support team, you will be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue.
  • Content you provide through our websites - The Roshe Hosting Services also include our websites owned or operated by us. We collect other content that you submit to this website, as well as social media or social networking pages operated by us. For example, you provide content to us when you provide feedback on our facebook page or when you participate in any interactive features, surveys, contests, promotions, sweepstakes, activities or events.

Information Use

We collect this information for these purposes:

  • To verify you are the account holder when processing support requests and account changes.
  • To communicate with you about Roshe Hosting Service-related purposes.
  • To process your payment to prevent or detect fraud including fraudulent payments and fraudulent use of the Roshe Hosting Service.
  • To communicate with you for:
    • marketing,
    • research,
    • participation in contests, surveys and sweepstakes,
    • promotional purposes,

via emails, notifications, or other messages, consistent with any permissions you may have communicated to us.

Information Sharing

We do not share your information with any third party outside of Roshe Hosting, other than as necessary to fulfill your request. Your Details are used exclusively for the business relationship between you and Roshe Hosting.

Disclosure to Law Enforcement

We may disclose information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.

Your Access to and Control Over Information

In accordance with the General Data Protection Regulation (GDPR), we have implemented additional transparency on how you have access and control over your information. As available and except as limited under applicable law, the rights afforded to individuals are:

  • Right of Access: You have the right to be informed of and request access to the personal data we process about you
  • Right to Rectification: You can modify your Personal Data from our client area by accessing your account with your login credentials at any time. You can also request that we amend or update your personal data where it is inaccurate or incomplete.
  • Right to Erasure: You have the right to request that we delete your personal data
  • Right to Restrict: You have the right to request that we temporarily or permanently stop processing all or some of your personal data
  • Right to Object:
    • you have the right, at any time, to object to us processing your personal data on grounds relating to your particular situation
    • you have the right to object to your personal data being processed for direct marketing purposes
  • Right to Data Portability: You have the right to request a copy of your personal data in electronic format and the right to transmit that personal data from use in another party’s service
  • Right not to be subject to Automated Decision-making: you have the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.

In order to enable you to exercise these rights with ease and to record your preferences in relation to how we use your personal data, we provide you with access to update your information via our client area.

If you would like to review, correct, or update information that you have previously provided to us, you can contact us at support@roshehosting.com. For your protection, we only fulfill requests for the information associated with the particular email address that you use to send us your request, and we may need to verify your identity before fulfilling your request. We will try to comply with your request as soon as reasonably practicable.

Data Retention and Deletion

We keep your personal data only as long as necessary to provide you with a Roshe Hosting Service and for legitimate and essential business purposes, such as maintaining the performance of your Roshe Hosting Service, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes.

If you request, we will delete or anonymize your personal data so that it no longer identifies you, unless, we are legally allowed or required to maintain certain personal data, including situations such as the following:

  • If there is an unresolved issue relating to your account, such as an outstanding credit on your account or an unresolved claim or dispute we will retain the necessary personal data until the issue is resolved
  • Where we are required to retain the personal data for our legal, tax, audit, and accounting obligations, we will retain the necessary personal data for the period required by applicable law; and/or,
  • Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.

Third Party Links

This web site contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security

We take precautions to protect your information. We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

Cookies

We use "cookies" on this site. A cookie is a small text file stored by your browser on your computer's hard drive. These files are for the purpose of tracking only to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Amendments

We may amend this Privacy Policy from time to time. Any changes to this policy Policy will be placed here and will replace this version of the Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, we suggest that you read this document each time you use the website to ensure that it still meets with your approval and we require you to accept the amendments in order to be permitted to continue using our services.

Contact Us

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-888-995-8417 or via email at admin@roshehosting.com.